Episode 18
KPIs have not evolved, the way we use KPI’s has evolved
What are the KPIs and what do they mean and how can you use them to improve performance? First of all, KPIs are not targets to be hit, they help you identify areas where improvements need to be made so you can focus your efforts accordingly.
Jeff Smith
Jeff Smith
Motivational Speaker and Virtual Training on Advanced Leadership for KPI and Business Management at Jeff-Smith.com
Jeff Smith is a global expert with more than 40 years of corporate experience. He’s a leading motivational speaker who has spoken in more than 72 countries and has a fantastic history of delivering high-quality training to business leaders. He is also the most successful author of all time” on the subject of KPI and Business Management”
I don’t think KPI has evolved. I think the way we use KPI has evolved that that’s the thing. So they’ve always been there. We just make other people aware that they exist.
Listen to Jeff Smith talks about how key performance indicators are not measuring people, they’re measuring activities, and life is about cause and effect. If you don’t like the effects in your life, you have to change the causes. He also explains the difference between baseline and benchmarking and how baseline gives us insights.
Listen Now
Related Episodes
Why Tone and Trust Define How People Learn – Episode 139
Don Gillis, HVACR Technical Trainer at HARDI, shares how tone, trust, and listening define what real teaching looks like in technical industries. Episode 139 of Leadership in Manufacturing
Why Judgment Still Wins in an AI-Assisted Sales World – Episode 138
Hunter Starr, CPMR, shares how reps use AI for faster research and cross-referencing while relationship, judgment, and follow-through still drive results in technical sales.
New Episodes
Bi-Weekly Tuesday
