Episode 18

KPIs have not evolved, the way we use KPI’s has evolved

by | Aug 14, 2021 | Leadership

What are the KPIs and what do they mean and how can you use them to improve performance? First of all, KPIs are not targets to be hit, they help you identify areas where improvements need to be made so you can focus your efforts accordingly.


Sannah Vinding



Jeff Smith

Jeff Smith

Jeff Smith

Motivational Speaker and Virtual Training on Advanced Leadership for KPI and Business Management at Jeff-Smith.com

Jeff Smith is a global expert with more than 40 years of corporate experience. He’s a leading motivational speaker who has spoken in more than 72 countries and has a fantastic history of delivering high-quality training to business leaders. He is also the most successful author of all time” on the subject of KPI and Business Management”

I don’t think KPI has evolved. I think the way we use KPI has evolved that that’s the thing. So they’ve always been there. We just make other people aware that they exist.

Jeff Smith

Listen to Jeff Smith talks about how key performance indicators are not measuring people, they’re measuring activities, and life is about cause and effect. If you don’t like the effects in your life, you have to change the causes. He also explains the difference between baseline and benchmarking and how baseline gives us insights.

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